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Shipping Policy – AKS Cashews & Dry Fruits

1. General Information

All orders are subject to product availability. In the event that an item is out of stock at the time your order is placed, we will notify you and a new delivery date will be informed.

Occasionally, a single order may require multiple shipments. This could happen due to:

  • Stock becoming available after initial dispatch,
  • If proper proof is submitted by the customer within 24 hours of receipt of the material,
  • Missing items being resent,
  • Or specific items requiring different handling and transport conditions.

Changes made to orders after checkout—such as due to stock unavailability, item returns or exchanges—may result in multiple charges appearing on your card statement.

2. Delivery Locations

Products listed on our website are currently available for delivery to select cities:

Bangalore, All Places in Tamil Nadu, Visakhapatnam, Mumbai, Cochin, Hyderabad, and Pondicherry.

Deliveries within these cities (in the listed delivery zones) will typically be made within 7 to 10 hours. For other areas within India, standard delivery time is 10 to 15 working days.

Estimated delivery dates will be provided once your order is confirmed. Delivery timelines are approximate and commence from the shipping date, not the order date. Final delivery date is subject to order acceptance and availability.

3. Delivery Time

We strive to dispatch and deliver all orders promptly. Unless affected by unforeseen circumstances or volume surges, orders are typically fulfilled within 7 to 10 days from dispatch in our designated delivery cities.

4. Delivery Instructions

You can include specific delivery instructions in the notes section during ordering.

5. Delivery Charges

  • Within 5 km: Delivery charge is ₹60 + GST.
  • Beyond 5 km: Delivery will be charged at ₹8/km + GST (in case of separate delivery required).

For delivery to Bangalore, Mumbai, Cochin, Visakhapatnam, Thiruvananthapuram, Hyderabad, and Pondicherry:

  • Up to 4 kg: ₹100 + GST
  • Above 4 kg: ₹5 per kg + GST

Delivery charges will be calculated and displayed at checkout based on your location and order weight.

6. Damaged Items in Transit

If you receive a damaged product or if the packaging appears tampered with, please contact us within 24 hours of delivery. Kindly include a photo of the damaged item when reporting the issue.

7. Need Help?

If you have any questions about your order or our shipping process, feel free to contact us: